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NOTE: Softref LLC is not directly affiliated with Microsoft, Apple, etc. All of our services are available to the general public.
Most common issues we help you with
- Office account issues and set up
- Issues related to malicious software
- Office download and installation
- Spam, junk mail, and email filtering
- Slow computer, browsers or apps
- Printers, Routers, and other devices
- Hardware diagnostic and repair
- Software Installation & Troubleshooting
- Browser settings and configuration
- Hacked computers and browsers
- Viruses, spyware, and malware removal
- Anti-malware protection and online backup
How We Work
We’ve made it as easy for you to get in share your issues with our team on your terms. You can call, email or chat online to set up a SECURE connection with an expert dedicated to addressing those issues. We guarantee, you’ll be talking to someone you can completely understand, and actually wants to help you. That’s who we are.
Our friendly experts will listen to you carefully, find the problem, and explain it to you in a way you understand. A complete session of transparency. You speak English. We speak English, and we’ll make sure you understand exactly what we’re doing in PLAIN ENGLISH.
We can fix your computer without you having to leave home. That’ll save you the headache of taking your computer somewhere else, waiting in line, and waiting for your computer to be fixed. We get the job done.
When you select an industry-leading HelpCloud membership, we continue working behind the scenes to protect you and your digital life. With regular maintenance and backup services we can make your devices easier to use and last longer.